Client information

Privacy Policy

Last updated 18 June 2025

1. Our commitment

Morrow Pile & Fender respects your privacy and handles personal information with care. This policy explains what we collect when you contact us about timber jetty or pontoon fender work, why we collect it, and how you may contact us about that information.

2. Information we collect

We may collect your name, telephone number, email address, waterfront property location, project details, correspondence and information you provide during a site assessment. We may also keep records of quotations, scheduled work and completed services.

3. How information is used

We use personal information to respond to enquiries, assess site access, prepare quotations, arrange appointments, perform requested work, maintain business records and improve our service. We do not sell personal information.

4. Disclosure and storage

Information may be shared with trusted contractors or service providers where reasonably required to assess or complete your project. We take reasonable steps to protect stored information from misuse, interference, loss and unauthorised access.

5. Website links

Our website may link to third-party social platforms. Those websites have their own privacy practices, and this policy does not govern information collected by them.

6. Access and correction

You may ask to access or correct personal information we hold about you. To make a request, contact us using the details below. We may need to confirm your identity before responding.

7. Contact

For privacy questions, contact Morrow Pile & Fender at hello@jettyguard.online, call 351925793672, or write to Forest Road 177, 2220 Sydney.